Mission and Vision

Our purpose (what we do)

HOPE is a community focussed organisation working to develop innovative and collaborative community-based services and networks in the alcohol and other drugs, justice and mental health fields.

HOPE provides services across Western Australia and interstate with a priority on working with and supporting people who are most marginalised and who have the most complex needs.


Our vision (why we are here)

That people who are marginalised or whose lives are difficult, particularly due to the effects of alcohol, other drugs and mental health issues, can be supported and provided with the opportunity to live healthy and connected lives.

Through leadership and a collaborative approach, HOPE seeks to address the structural drivers of exclusion and disadvantage in our society, and in turn promote innovative policies and programs to support individual and community well-being and inclusion. Guided by our values, we focus on opportunities to support community members to participate meaningfully in their community.

Our values

Person Centred The central focus for all of our activity is on the needs of the client we serve on their journey through life.

Connectedness We will make time to build and maintain strong positive safe relationships with all those we engage with.

Trust Building trust with people through honesty, respect and following through on commitments.

Participation Being inclusive and fostering contribution from all stakeholders.

Excellence Through accountable practice, being transparent, seeking continuous improvement and innovation.


Our Principles

The participation, needs, and wellbeing of HOPE’s clients are central to all our decision making. Clients and stakeholders must be involved in the design of HOPE’s services, and wherever possible in the co-production of these services.

HOPE shares its resources with service partners to improve collaboration and reciprocate benefits. HOPE prioritises opportunities that facilitate jointly-managed service ventures that aid local community building.

Philosophy of Care

We respect each human being, without exception, recognising the dignity of all people in the diverse makeup of our communities. You can download our Philosophy of Care policy here.

Strategic Priorities

Over the next three years HOPE will implement the following strategic priorities:

  •  Facilitate and enhance connection with and within marginalised communities at the local level.
  • Create new supportive service environments and enterprises in partnership with local communities and other stakeholders.
  •  Expand HOPE’s regional footprint to ensure people receive the right care, in the right place, at the right time.
  • Increase engagement with Aboriginal and Torres Strait Islander people, leading to improved social and emotional outcomes.
  • Increase engagement with Aboriginal and Torres Strait Islander people through employment by HOPE.

Strategic Plan

Our strategic plan outlines our mission, vision, values, and future direction You can download it here.

Reconciliation Action Plan (RAP)

Hope has an agreed Reconciliation Action Plan to build better relationships between the wider Australian communities. You can learn more about it here.

Sometimes you just need someone to listen.
Help when it's needed.
Help with alcohol and other drugs.
Fun, challenging activities should be part of everyone's life.
Bringing families together.